in Reservoir, VIC 3073, Australia.
This policy relates to all information provided by you either:
- in the process of buying goods or services from us as a client or customer, or
- in your capacity as our sales partner or affiliate, or
- in your capacity as our supplier or customer or client.
Our commitment to respect your privacy
We understand and value our users’ right to keep their personal information private and we are extremely concerned and committed
to protect your privacy and confidentiality. We also understand that all users of our web site are quite rightly concerned to know that their
data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both
specific and strict. It complies with UK law and Data Protection Act 1998 and with the laws of all jurisdictions of which we are aware. If you
think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our web site or because you give it to us while communicating, and why
it is necessary to collect it:
Basic / market place information, such as your name and contact details.
This information is used:
- to provide you with the products or services which you request;
- for answering your enquiries;
- for verifying your identity for security purposes;
- for marketing our products and services.
Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for
example relating to demographics or usage of a particular page or service.
When we obtain information from you to enable you to buy a product or service offered on our web site by third party, we assume that in
giving us your information, you are also giving us permission to pass it to the relevant person.
Your domain name, IP address and e-mail address, are recognised by our servers and the pages that you visit are recorded. We shall
not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not
need to know, either generally or specifically. This information is used:
- to correspond with you or deal with you as you expect.
- in a collective way not referable to any particular individual, for the purpose of
quality control and improvement of our site;
- to send you news about the products and services to which you have signed up
(such as newsletter);
- to tell you about other of our products or services or services of sister web sites.
Information posted on our website
Information you send to us by posting to a review section or a forum or blog or in your advertisement is stored on our servers. We do not
specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it
in any way we decide.
Website usage and third party information
reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you.
While you are browsing our website, we may collect information about your IP address, browser type and operating system for system
administration and report aggregation purpose.
We do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and
others. No such information is identifiable to you.
Financial information relating only to your credit cards
This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure
page on the website of PayPal / MoneyBookers/ Eway / PayMate / PayWay or some other reputable payment service provider. That page
may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us when you buy,
including financial information such as credit or debit card numbers. Our SSL certificate encryption level is 256-bit. Whenever we ask for
financial information, you can check that SSL is being used by looking for a closed padlock symbol or other trust mark in your browser
URL bar or toolbar.
Business and personal information
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our
client. We need to keep all such information to continue to serve you. We undertake to preserve the confidentiality of the information and
of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
Third party advertising
Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology
that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use
have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information
practices of these third parties.
A cookie is information that we transfer to your computer's hard drive through your web browser. We may then request the return of that
information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you
to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our
site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until
a defined period of time has passed.
to take advantage of the features of our website that rely on their use. If you prevent their use, you may not be able to use all the functionality
of our website.
Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly
made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for
business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for
any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first
name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely
to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
Disclosure to Government and their agencies
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the
proper authorisation such as a search warrant or court order.
Your rights to your information
At any time you may review, update or remove the personally identifiable information that we hold about you, by contacting us at
firstname.lastname@example.org. To better safeguard your information, we will also take reasonable steps to verify your identity before granting
access or making corrections to your information.
If you have any question regarding the confidentiality policy, please contact us through the Contact Us page.